Inside Saylor’s & Co., 1105 Main St., Hellertown
If you read an article on LehighValleyLive.com Tuesday about food safety violations at local establishments and wondered why Saylor’s & Co., a well-known and popular Hellertown butcher shop and specialty food purveyor, was on the list with 34 reported violations, business owners, husband and wife Tim Mease and Maria Verzino, want you to know that in their opinion the article and the inspection reports it was based on don’t tell the whole story.
Mease and Verzino explained Tuesday that the number of violations Saylor’s recorded last year was in part because the store was inspected four times.
Typically a food-related business is only inspected once a year, but an inspection is also required whenever new equipment is purchased, and Mease said several equipment purchases in 2017 resulted in additional surprise inspections by the Pennsylvania Department of Agriculture Sanitarian for Northampton County.
“Inspectors have an important role,” Mease acknowledged in going over the four retail food facility inspection reports from February, March, May and October 2017.
However, what they choose to cite an establishment for can be subjective and may depend on the individual conducting the inspection, both said.
Most of the 34 violations they said were minor in nature and involved things like a spoon inadvertently placed in a hand-washing sink, a spoon stored with its handle pointing down, and a small piece of duct tape peeling off a cooler door. Correcting that particular violation was as simple as replacing the piece of tape that was detached at one corner with a new piece.
“A lot of these things you learn when (the Sanitarian) comes to you,” Verzino said. “The rules change constantly.”
According to Verzino, the Department of Agriculture doesn’t inform businesses like Saylor’s about new or updated rules, which makes it hard to avoid getting surprised by violations.
One of the critical violations the Sanitarian reported last February following his inspection of Saylor’s was “potential rodent harborage areas inside the food facility, observed in the basement area…due to clutter.”
According to Mease, the clutter was actually empty cardboard boxes that were in the basement awaiting recycling.
A report of “fly like activity…observed in rear kitchen food processing areas” was overblown, he said, because there was only one fly that somehow got into the building.
In another case, a demerit was recorded because an item was left out while an employee carried other items upstairs, having picked up too much to hold, he said.
“You could go to any food business and it’s going to be the same thing,” Mease said. “We’re all human. We all make mistakes once in a while.”
After each violation is reported, it is corrected and the information is shared with employees at Saylor’s.
Anyone who wants to personally view the sanitation procedures in place at and overall cleanliness of Saylor’s & Co. is invited to do so, Mease said.
Steaks in a refrigerated display case at Saylor’s & Co. in Hellertown
“Everything we do here is personal. This is our baby,” he said, noting that they have been in business at 1105 Main St., Hellertown, for the past 11 years. “If anything is ever questionable to us, we don’t use it.”
Food safety inspection reports conducted by PA Dept. of Agriculture inspectors are public information and can be viewed on the department’s website.
It was those public reports that helped form the basis for the story published in the Express-Times Tuesday under the headline “The Lehigh Valley restaurants with the most health code violations in 2017.”
As of Wednesday, the article by Kurt Bresswein–which lists about 30 restaurants and food-related businesses with anywhere from 15 to 117 violations–had been shared more than 15,000 times.
Mease said he called the Express-Times, which publishes LehighValleyLive.com, to complain about the manner in which the story was written.
He said he was advised to post a comment in response to it.
Mease said that if the company is going to publish violations, they should publish the complete list for each establishment, instead of cherry-picking the ones it wants readers to know about. He said he was not contacted by the reporter before the story was published.
“I think it’s horrible that the Express-Times can write something like that,” Mease said, adding that the food business is very different from the news business.
I’ve been shopping at Saylor’s Main Street store for quite a while. I have never had any bad food from the place and, in my opinion, it is the cleanest and shiniest butcher shop i’ve ever been to especially when comparing it to other local fare. I won’t be going anywhere else because a spoon was upside down. Their products — prepared foods, meats and bakery items — speak for themselves. I’ve recommended this shop to many friends and have had no complaints. This shop has a well deserved reputation for being top-notch!
I have been a customer at Saylors from the Allentown Farmers Market days. I shopped their after I got married because my mother shopped at Saylors. She always said they had the best ground beef she had ever had. Once I moved to LST, I found out about the store at the farm. So I would go there on Thursdays. I would still go to the AFM for other things, and that is where I discovered Maria. She had a little Italian place right next to Saylors. When they opened the store in Hellertown I was thrilled. I have seen it grow to be a great Butcher Shop/Gormet and Down Home Shop. You can get Bell and Evans chicken, which is the best ever, great steaks and chops plus super good bones for the dog. Then you have the gormet part with many dishes made from scratch that are excelent. Where else can you get homemade periogi and delish cheese cake in one stop. How about Lobster Tails or Spinach Ravioli. Great bread from NJ, fabulous barbecue sauce Hoboken Joe (I think). First time I bought it was becuase my son lived in Hoboken and I thought it would be fun for him. Now I buy it all the time, because it is so good. My son does not get to Saylors, so he shops in my pantry. Saylors is the best thing to hit Hellertown. I have always found the store to be spotless. Food inspectors overreact in some situations. I would suggest that anyone who wants great meats, and good home made foods and baked goods should shop at Saylors. You will not be dissapointed. Mary Anne Looby